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Website Terms & Conditions

Effective Date: July 2026

Welcome to the Sweet Memories Candy Emporium website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

1. About This Website

This website is owned and operated by Sweet Memories Candy Emporium (“we”, “our”, or “us”).

These Terms & Conditions apply to your use of our website and any purchases made through our online store.

2. Website Information

We aim to keep all information on this website accurate and up to date. However, product descriptions, prices, images, availability and other content may change without notice.

While we take reasonable care when publishing information, we do not guarantee that all content will always be accurate, complete or free from errors.

3. Product Availability

All products are subject to availability.

Products may sell out, be discontinued or become unavailable without notice. We reserve the right to limit quantities purchased and to cancel or refuse orders where necessary.

If a product becomes unavailable after an order has been placed, we will contact you to arrange an alternative, refund or another suitable solution.

4. Pricing

All prices displayed on this website are in Australian Dollars (AUD) unless stated otherwise.

Prices may change at any time without notice.

Although every effort is made to ensure pricing is correct, errors may occasionally occur. If an item has been incorrectly priced, we may cancel the order and provide a full refund if payment has already been made.

5. Orders

Submitting an order does not guarantee acceptance. We reserve the right to accept, decline or cancel any order at our discretion, including where products are unavailable, pricing errors occur or payment cannot be processed. You agree to provide accurate and complete information when placing an order.

6. Payments

Payments must be completed before goods are dispatched unless otherwise agreed. All online payments are processed through secure third-party payment providers. We do not store your full payment card details.

7. Delivery

Estimated delivery times are provided as a guide only. Delivery timeframes may vary due to courier delays, weather events, public holidays or circumstances outside our control. Risk in the goods passes to you once your order has been delivered to the nominated delivery address.

8. Food Products

Many products sold on this website contain ingredients such as nuts, dairy, gluten, soy or other allergens. Ingredient lists and manufacturer information may change without notice.

Customers are responsible for checking product labels and ingredient information before consuming any product.

If you have allergies or dietary requirements, please contact us before purchasing if you require further information.

9. Intellectual Property

All content on this website, including text, logos, graphics, images, product photography, branding and design, remains the property of Sweet Memories Candy Emporium or its licensors unless otherwise stated. You must not copy, reproduce, distribute or use any website content without our prior written permission.

10. Acceptable Use

You agree not to:

  • use this website for any unlawful purpose;
  • interfere with the operation or security of the website;
  • attempt to gain unauthorised access to our systems;
  • introduce viruses or malicious software; or
  • misuse or copy website content.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices or services provided by external websites. Accessing third-party websites is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law. Sweet Memories Candy Emporium is not liable for any indirect, incidental, special or consequential loss or damage arising from the use of this website or any products purchased through it.

We do not guarantee that this website will always be available, uninterrupted, secure or free from errors or viruses. Where liability cannot legally be excluded, our liability is limited to the remedies available under Australian Consumer Law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

14. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. The latest version published on this website will apply from the date it is posted.

15. Governing Law

These Terms & Conditions are governed by the laws of Western Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Western Australia.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Sweet Memories Candy Emporium using the contact details provided on our website.

Contact Us